Bad customer service
Bad customer service
Long time rainier ratellite subscriber. Everything was good until a few days ago when NESN on AMC 11 went dark. I called customer support but they told me NESN would no longer be available. I asked for a lower my sub rate but they refused and told me they would replace it with pac12 but I don't want that.. Apparently they can take programs away without notice and keep charging me. At least with dish I got some notice about program changes and some ppv vouchers to keep me happy.. I am not happy about losing NESN.
Re: Bad customer service
They also lost rights to blaze, pivot, sportsman, outdoor and fishing network cause I no longer see them being sold on the website and pac-12 is not available to consumers either. I'm not faulting Rainier for trying but the content providers could care less bout bud subs these days...